Feature Wise Comparison Between Zoom vs Microsoft Teams vs Cisco WebEx


In the current CoVid-19 Situation Unified Communications Services has become a part of our daily routine usage and we are dependent on different platform services.

Today at the time of writing this article I am providing a feature wise comparison between three different platform Zoom vs Microsoft Teams vs Cisco WebEx all the UCC products which are widely used in Enterprise Industry widely.

Here we go with the Comparison between the Three Unified Communications Services

Features
Zoom
Teams
Webex
No of participants
Host up to 100 participants
Host up to 300 participants
Host up to 1000 participants
Unlimited 1 to 1 meeting
Yes
Yes
Yes
Unlimited number of meetings
Yes
Yes
Yes
Ticket Support
Yes
Yes
Yes
HD video
Yes
Yes
Yes
HD voice
Yes
Yes
Yes
Active speaker view
Yes
Yes
Yes
Full screen and gallery view
Yes
Yes
Yes
Simultaneous Screen Share
Yes
No
No
Virtual Background
Yes
Yes
No
Waiting Room
Yes
Yes
Yes
Desktop and application sharing
Yes
Yes
Yes
Personal room or meeting ID
Yes
Yes
Yes
Instant or scheduled meetings
Yes
Yes
Yes
Chrome & Outlook plug-ins
Yes
Yes
Yes
Scheduling w/ Chrome Extensions
Yes
No
No
MP4 or M4A local recording
Yes
Yes
Yes
Private and group chat
Yes
Yes
No
Host controls
Yes
Yes
Yes
Raise hand
Yes
Yes
Yes
Group Collaboration Features
Breakout Rooms
Yes
Currently not available. Road Map Feature
No
Mac, Windows, Linux, iOS, and Android
Yes
Yes
Yes
Group messaging and presence
Yes
Yes
No
Screen share any iPad/iPhone app
Yes
Yes
Yes
Co-annotation on shared screen
Yes
Yes
No
Keyboard/mouse control
Yes
Yes
Yes
Whiteboarding
Yes
Yes
Yes
Multi-share
Yes
No
No
Secure Socket Layer (SSL) encryption
Yes
Yes
Yes
AES 256 bits encryption
Yes
Yes
Yes
Meeting duration limit is 24 hrs.
Yes
Yes
Yes
User management
Yes
Yes
Yes
Admin feature controls
Yes
Yes
Yes
Reporting
Yes
Yes
Yes
Custom Personal Meeting ID
Yes
Yes
Yes
Assign scheduler
Yes
No (Road Map Feature)
No
1GB of MP4 or M4A cloud recording
Yes
Yes
Yes
REST API
Yes
Yes, available to customize the Teams Invite
Yes
Skype for Business (Lync) interoperability
Yes
Yes
Yes
Optional Add-on Plans
Extra Cloud Recording Storage
Yes
Yes
Yes
H.323/SIP Room Connector
Yes
Yes
Yes
Join by Rooms
Yes
Yes
Yes
Join by Toll-free dialing or Call Me
Yes
Yes. Charged at per min tariff
Yes
Add Video Webinars
Yes
Live Meeting feature is same as Video webinar. Supports 10000 users
Yes
Dedicated phone support
Yes
Yes
Yes
Vanity URL
Yes
Yes
No
Option for on-premise deployment
No
No
Yes
Managed domains
Yes
Yes
No
Single sign-on
Yes
Yes
Yes
Company branding
Yes
Yes
Yes
Custom emails
Yes
Yes
Yes
Cloud Recording Transcripts
Yes
Yes
Yes

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