Microsoft Teams

  Microsoft has made an announcement expanding the Coverage of the Microsoft Calling Plan in additional new countries with the roll out happening between 1 st April; 2021 and 30 th June 2021. This was announced during the recently concluded Microsoft Ignite 2021. The list of additional new countries are as follows: - ·           New Zealand ·           Singapore ·           Romania ·           Czech Republic ·           Hungary ·           Finland ·           Norway and ·           Slovakia The above list of countries is in addition to the existing country coverage for Microsoft Calling Plans. Generally...

In continuation to my post on 2 nd Jan 2020 wherein we called out how we can leverage the Microsoft Calling for Skype for Business Online/ Microsoft Teams. Microsoft has made a Big Announcement expanding the Coverage of the Microsoft Calling Plan in additional 6 Countries namely starting 1 st October. 1.      Austria 2.      Denmark 3.      Italy 4.      Portugal 5.      Sweden 6.      Switzerland With new 6 countries expansion in the Calling Plans Microsoft will be able to offer Microsoft Calling Plans in Total of 16 Countries. Microsoft is already providing the Calling Plan in the following 10 Countries & 2 Countries via Partners 1.      Belgium 2.      Canada 3.      France 4.      Germany 5.      Ireland 6.    ...

Most of the Office 365 Administrators find it difficult to understand the Microsoft Calling Plans how to best utilize it, whom to assign the licenses and how to configure it for the users. Let us understand the different Microsoft Licenses and their offering specifically for Small Business Customers with less than 300 users in their Tenant. Business Voice Calling Plans are available in around 70 countries wherein Microsoft is offering this service across globe. Business Voice Calling Plans are available in almost Three Countries currently namely United States, United Kingdom and Canada. This will be soon rolled out in other countries wherein Microsoft is providing the calling plans. But there are no timelines for the same. Below are the Licenses SKU which are eligible for Microsoft Business Voice Feature Capabilities ·         Office 365 Business Basic (previously called Office 365 Business Essentials) ·      ...

Teams Direct Routing or Teams DR is a functionality released by Microsoft 365 to connect your PBX/SIP Trunk directly with Microsoft Teams Application. There by replacing the need of physical hard phones at your desk and Teams Soft Client becomes your Phone Devices Now let us understand the below diagram in detail. In Microsoft 365 we have the users hosted in the Microsoft Cloud with the respective Licenses assigned to the user accounts. These users have the Microsoft Teams Feature Functionality and they can use the Full Fledge Teams Feature with out PSTN Integration. For doing a PSTN Integration there two methods Microsoft is offering which are as below: - 1.      Microsoft Calling 2.      Teams Direct Routing Microsoft Calling Plans: - I have already discussed the same in my other Two Article what are the permutation and combination this can be used for Microsoft Teams + Calling Plans. Here is the Reference for the same...