Microsoft Teams

As part of Teams Direct Routing expansion Microsoft has deployed new instances of Microsoft Teams Direct Routing infrastructure in Australia. Two new IP addresses (52.114.16.74 and 52.114.20.29) for customers connecting to this new Australian infrastructure. The SIP signaling connection points for Direct Routing are the following three FQDNs: sip.pstnhub.microsoft.com  – Global FQDN –. When the SBC sends a request to resolve this name, the Microsoft Azure DNS servers return an IP address pointing to the primary Azure datacenter assigned to the SBC. sip2.pstnhub.microsoft.com  – Secondary FQDN – geographically maps to the second priority region. sip3.pstnhub.microsoft.com  – Tertiary FQDN – geographically maps to the third priority region.   IP Address of the FQDN’s are listed in Microsoft Website https://docs.microsoft.com/en-us/MicrosoftTeams/direct-routing-plan

After Cisco Cube/Voice Gateway/SBC was certified for Microsoft Teams Direct Routing its now another vendor which has been certified for Teams Direct Routing Services. Avaya SBC are now certified for Microsoft Teams Direct Routing enabling the organization who are using the Avaya SBC to Interop with the PSTN Integration with Microsoft Teams. Currently SBC Avaya Session Border Controller for Enterprise (ASBCE) with the Release 8.1.1 version is Certified for Microsoft Teams Direct Routing. This will only support the Non-Media-Bypass Test Cases for Microsoft Teams Direct Routing. Microsoft Roadmap reference  66465 Reference: - All the SBC Certified for Microsoft Teams Direct Routing List here .

Most of the Office 365 Administrators find it difficult to understand the Microsoft Calling Plans how to best utilize it, whom to assign the licenses and how to configure it for the users. Let us understand the different Microsoft Licenses and their offering specifically for Small Business Customers with less than 300 users in their Tenant. Business Voice Calling Plans are available in around 70 countries wherein Microsoft is offering this service across globe. Business Voice Calling Plans are available in almost Three Countries currently namely United States, United Kingdom and Canada. This will be soon rolled out in other countries wherein Microsoft is providing the calling plans. But there are no timelines for the same. Below are the Licenses SKU which are eligible for Microsoft Business Voice Feature Capabilities ·         Office 365 Business Basic (previously called Office 365 Business Essentials) ·      ...