MS-700 Microsoft Teams Preparation Guide

Microsoft Exam MS-700: Managing Microsoft Teams provides you the Microsoft 365 Certified: Teams Administrator Associate certification

Skills Measured

          •   Plan and Configure a Microsoft Teams Environment (45%-50%)

          •   Manage Chat, Calling, and Meetings (30%-35%)

          •   Manage Teams and App Policies (20%-25%)

Microsoft Teams is constantly changing as a Product be sure we are updated with the latest blog on Microsoft Teams Blog Here

Plan and Configure a Microsoft Teams Environment (45-50%)

• Plan and configure network settings for Microsoft Teams
• Implement Governance and Life cycle Management for Microsoft Teams
• Configure and manage guest access
• Manage security and compliance
• Deploy and manage Microsoft Teams endpoint
• Monitor and analyze service usage

1.    Plan and Configure Network Setting for Microsoft Teams

·        Use the Network Planner for Microsoft Teams 

·        Prepare your network for upgrading to Teams 

·        Prepare your organization’s network for Microsoft Teams

·        Using Network Planner – example scenario 

Bandwidth Requirement for Microsoft Teams voice, video, meetings, and Live Events

·        Prepare your organization’s network for Microsoft Teams 

·        Microsoft Stream video delivery and network overview

·        What are Microsoft Teams live events? 

Assess network Readiness by using the Network Testing Companion

 ·    Use the Network Testing Companion

Configure Network Ports and IP Ranges used by Microsoft Teams client application

·     Office 365 URLs and IP address ranges 

·     Configure networking

Configure Media Optimizations by using QoS

·     Implement Quality of Service (QoS) in Microsoft Teams

·     Manage QoS Policy

2.    Implement Governance and Life-cycle Management for Microsoft Teams

Create Team Templates

·        Get started with Teams templates

·        Get started with Teams templates for Small and Medium Businesses

·        Create a team from an existing team

Set up Policies for Office 365 Groups Creation

·        Manage who can create Office 365 Groups

·        Plan for governance in Office 365 Groups

·        Control who can create Office 365 Groups

Configure Office 365 Groups for Microsoft Teams classifications, expiration policy, and naming policy

·        Create classifications for Office groups in your organization

·        Configure the expiration policy for Office 365 groups 

·        Office 365 Groups naming policy 

·        Office 365 Group Expiration Policy

Archive, Restore, and Delete a team

·        Archive or restore a team

·        Delete a team 

·        Archive or delete a team in Microsoft Teams

·        Restore a deleted Office 365 Group

3.    Configure and Manage Guest Access & Features

Configure guest users for Microsoft Teams

 ·        Guest access in Microsoft Teams 

 ·        Authorize guest access in Microsoft Teams

 ·        Microsoft Teams guest access checklist

 ·        Add a guest to a team

 ·        Turn on or turn off guest access to Microsoft Teams 

Configure guest permissions for a team

·        Manage guest access in Microsoft Teams 

·        Set guest permissions for channels in Teams

Configure meeting, messaging, and calling options for guests

·        Collaborate with guests in a team

·        Turn on or turn off guest access to Microsoft Teams

·        Manage guest access in Microsoft Teams 

Remove Guests

·        How a guest joins a team 

·        Remove someone from a team

Manage Azure AD access Review for Guests

·        Manage guest access with Azure AD access reviews

·        What are Azure AD access reviews?

·        Create an access review of groups and applications in Azure AD access reviews 

Configure guest access from Azure AD Portal

·        Quick Start: Add guest users to your directory in the Azure portal

·        Add Azure Active Directory B2B collaboration users in the Azure portal

·        Quick Start: Add a guest user with Powershell

4.    Manage Security and Compliance

Assign Microsoft Teams Admin Roles

·     Use Microsoft Teams administrator roles to manage Teams

·     Assign administrator and non-administrator roles to users with Azure Active Directory

·     Assign admin roles

Create and Manage Compliance Features

·           Retention policies in Microsoft Teams 

·        Sensitivity labels for Microsoft Teams 

·        Permissions in the Office 365 Security & Compliance Center

·        Overview of sensitivity labels

·        Overview of security and compliance in Microsoft Teams

·        Microsoft Teams retention policies FAQ 

·        Place a Microsoft Teams user or team on legal hold

·        Conduct an eDiscovery investigation of content in Microsoft Teams 

Create Security and Compliance Alerts for Microsoft Teams

    ·       Alert policies in the security and compliance center

    ·           Create activity alerts in the Office 365

    ·           Alerts in the Office 365 Security & Compliance Center

    ·           Search the audit log in the Security & Compliance Center 

Create an Information Barrier Policy

    ·        Information barriers in Microsoft Teams

    ·        Define policies for information barriers

Interpret Security Reports for Microsoft Teams

·     Search the audit log in the Security & Compliance Center

·     Microsoft Teams usage report

·     Use activity reports for Microsoft Teams 

·     Office 365 Reports in the admin center – Microsoft Teams device usage

·     Microsoft Teams analytics and reporting

·     Microsoft Teams user activity report

5.    Deploy and Manage Microsoft Teams Endpoints

Deploy Microsoft Teams Clients

·        Manage endpoints 

·        Deploy Microsoft Teams with Office 365 ProPlus 

·        Teams for Virtualized Desktop Infrastructure 

·        Install Microsoft Teams using MSI

·        Microsoft Teams on Mobile Devices

Manage Configuration Profiles

·        Use configuration profiles in Teams

Manage Device Settings and Firmware

·           Manage your devices in Microsoft Teams

·           Phones for Microsoft Teams

Configure Microsoft Teams Rooms

·           Deployment overview

·           Configure a Microsoft Teams Rooms console

·           Deploy Microsoft Teams Rooms with Office 365

·           Deploy Microsoft Teams Rooms with Exchange Online

·           Microsoft Teams Rooms requirements

·           Deploy Microsoft Teams Rooms with Exchange on premises

·           Configure accounts for Microsoft Teams Rooms

6.    Monitor and analyze service usage

Interpret Microsoft Teams Usage Reports

·           Monitor usage and feedback in Microsoft Teams

·           Microsoft Teams usage report

·           Microsoft Teams live event usage report

·           Microsoft Teams PSTN usage report

·           Microsoft Teams analytics and reporting

·           Microsoft Teams user activity report 

·           Microsoft Teams device usage report

·           Microsoft Teams PSTN blocked users report

·           Microsoft Teams PSTN minute pools report

Interpret Microsoft 365 Usage Reports

·           Microsoft 365 usage analytics

·           Office 365 Reports in the admin center – Email apps usage 

·           Office 365 Reports in the admin center – Yammer device usage report

·           Office 365 Reports in the admin center – SharePoint site usage

·           Office 365 Reports in the admin center – Email activity

·           Office 365 Reports in the admin center – OneDrive for Business usage

·           Office 365 Reports in the admin center – Yammer activity report

·           Office 365 Reports in the admin center – Mailbox usage

·           Use activity reports for Microsoft Teams

Optimize Call Quality by Using Call Analytics

·        Call Analytics and Call Quality Dashboard

·        Implement QoS and Monitor Call Quality in Microsoft Teams

·        Set up Call Analytics

Analyze Organization-Wide Call Quality by Using Call Quality Dashboard

·        Dimensions and measurements available in Call Quality Dashboard

·        Turn on and use Call Quality Dashboard for Microsoft Teams and Skype for Business Online

·        Call Analytics and Call Quality Dashboard

Manage Chat, Calling, and Meetings (30%-35%)

1.    Manage Chat and Collaboration Experiences

Configure Messaging Policies

·     Manage messaging policies in Teams 

·     Grant-CsTeams Messaging Policy

·     Manage teams’ policies in Microsoft Teams

Manage External Access

·     Manage external access in Microsoft Teams

·     External sharing overview

Manage Channels for A Team

·     Set up and manage channel moderation in Microsoft Teams

·     Overview of teams and channels in Microsoft Teams

·     See all channels in a team

·     Create a channel in Teams 

Manage Private Channel Creation Policies

·     Manage the life cycle of private channels in Microsoft Teams

·     Private channels in Microsoft Teams

·     Manage teams policies in Microsoft Teams

Manage Email Integration

·     Manage Microsoft Teams settings for your organization 

·     Send an email to a channel in Teams

·     Manage who can send email to a channel in Teams 

Configure External Access for SharePoint And One-drive For Business

·     Authorize guest access in Microsoft Teams

·     Manage sharing in OneDrive and SharePoint

·     Turn external sharing on or off 

·     External sharing overview

·     Manage sharing settings

Manage Cloud File Storage Options for Collaboration

·     Manage Microsoft Teams settings for your organization

2.    Manage Meeting Experiences

Configure Meeting Settings

·        Manage meeting settings in Microsoft Teams 

·        Change participant settings for a Teams meeting

·        Meetings in Microsoft Teams

·        Schedule a meeting in Teams

Create and Manage Meeting Policies

·     Manage meeting policies in Teams 

·     Set-Cs Teams Meeting Policy 

·     Meetings and conferencing in Microsoft Teams 

·     Grant-Cs Teams Meeting Policy 

Configure Settings for Live Events

·        Configure live event settings in Microsoft Teams 

·        Set up for live events in Microsoft Teams 

·        Get started with Microsoft Teams live events 

Create and Manage Policies for Live Events

·        Set up for live events in Microsoft Teams 

Configure Conference Bridge Settings

·        Change the settings for an Audio-Conferencing bridge 

·        Manage the Audio-Conferencing settings for your organization in Microsoft Teams

·        Set up Audio Conferencing for Microsoft Teams  

3.    Manage phone numbers

Recommend A PSTN Connectivity Solution Based on Specific Business Requirements

·        Cloud voice in Microsoft Teams

·        Microsoft telephony solutions 

·        What is Phone System in Office 365? 

·        Phone System Direct Routing 

Order Phone Numbers

·        Getting phone numbers for your users

·        Getting service phone numbers

·        Phone numbers for Audio Conferencing in Microsoft Teams 

Manage Service Numbers

·        Manage phone numbers for your organization 

·        Getting service phone numbers 

Add, Change, Or Remove an Emergency Address for Your Organization

·        Add, change, or remove an emergency location for your organization

·      Add, change, or remove a place for an emergency location in your organization

Assign, Change, Or Remove A Phone Number for A User

·        Assign, change, or remove a phone number for a user

Manage Voice Settings for Users

·           Understand calling in Microsoft Teams 

·           Manage voice mail settings for a user in Exchange Online

·           Manage audio settings in a Teams meeting 

·           Calling policies in Microsoft Teams 

4.    Manage Phone System

Manage Resource Accounts

·        What is Phone System in Office 365?

·        Manage resource accounts in Microsoft Teams 

Create and Configure Call Queues

·        Create a Cloud call queue 

Create and Configure Auto Attendants

·        Set up a Cloud auto attendant

·        Answer auto attendant and call queue calls directly from Teams

·        Small business example — Set up an Auto Attendant

·        What are Cloud auto attendants?

Manage Call Park Policies

·        Call park and retrieve in Microsoft Teams

Manage Calling Policies

         ·         Calling policies in Microsoft Teams

         ·        Manage emergency calling policies in Microsoft Teams 

Manage Caller ID Policies

         ·        Manage caller ID policies in Microsoft Teams 

         ·        Set the Caller ID for a user 

         ·        How can caller ID be used in your organization 

Interpret the Direct Routing Health Dashboard

·        Health Dashboard for Direct Routing 

·        Monitor and troubleshoot Direct Routing 

Manage Teams and App Policies (20-25%)

1.  Manage A Team

Create A Team

·        Create a team from scratch

·        Create your first teams and channels in Microsoft Teams

·        Overview of teams and channels in Microsoft Teams

Upgrade an Existing Resource to A Team

·        Create a team from an existing group

·        Enhance existing Office 365 groups with Microsoft Teams 

Manage Privacy Levels for A Team

·        Manage team settings and permissions in Teams 

Manage Org-Wide Teams

·        Create an org-wide team in Microsoft Teams 

·        Manage Microsoft Teams settings for your organization

1.    Manage Membership in A Team

Manage Users in A Team

·        Assign team owners and members in Microsoft Teams 

·        Manage user access to Microsoft Teams

·        Manage teams in the Microsoft Teams admin center 

·        Manage team settings and permissions in Teams

Configure Dynamic Membership

·        Overview of dynamic membership for teams

·        Dynamic membership rules for groups in Azure Active Directory 

·        Create or update a dynamic group in Azure Active Directory 

·        Change static group membership to dynamic in Azure Active Directory

Manage Access Review for Team Members

·        Manage user access with Azure AD access reviews

·        Create an access review of groups and applications in Azure AD access reviews

·       Complete an access review of groups and applications in Azure AD access reviews

2.    Implement policies for Microsoft Teams apps

Create and Manage App Permission Policies

·        Manage app permission policies in Microsoft Teams

·        Admin settings for apps in Microsoft Teams

Create and Manage App Setup Policies

·        Manage app setup policies in Microsoft Teams

In case you are New to Microsoft Teams and Microsoft 365 would highly recommend spinning up a free Microsoft 365 Tenant and get some hands-on of the services. This would ensure you have some practical knowledge about Microsoft 

Microsoft E-Learning Portal where you can learn the various skills

Manage team collaboration with Microsoft Teams 
Upgrade to Microsoft Teams