Retirement for Skype for Business Online on 31st July 2021





Microsoft Life-Cycle Reference here

Big news in Skype for Business, in a blog on the Microsoft Teams blog, Microsoft has officially announced the mainstream support end date/end of service for Skype for Business Online as 31st July 2021. Customers have two years from this announcement to move off Skype for Business Online to Microsoft Teams or another solution. After that date, Skype for Business Online will no longer be accessible.

Between now and 31st July 2021, current Skype for Business Online customers will experience no change in service, and they’ll be able to continue to add new users as needed.

Also, to align with this schedule, support for the integration of third-party party Audio Conferencing Providers (ACP) into Skype for Business Online has been extended to July 31, 2021, with limited support for remaining active tenants to allow additional time for transition. This is an update from the previous 2020 date.

What about Skype for Business Server?

Note this does not change the support timelines for Skype for Business Server, see here for those dates.

What about new tenants?

From September 1, 2019, all new Office 365 customers will be Microsoft Teams only with no Skype for Business Online

How should I get started on migration from Skype for Business Online?

Here are the following methods on how we can migrate from Skype for Business Online to Microsoft Teams
1.     Transition from Skype for Business Online to Microsoft Team
2.     Instructor-led training for Microsoft Teams
3.     Fast Track Support & on-boarding assistance for eligible subscriptions.


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